Legal / Privacy
Privacy,
plainly stated.
This notice explains the limited personal information associated with the XRAI website and direct business enquiries.
Information you provide
When you contact XRAI directly, you may provide your name, work contact details, organisation and information about a potential project or enquiry. Please do not send restricted, classified or highly sensitive operational information through general website correspondence.
How information is used
Information is used to respond to enquiries, understand potential requirements, arrange conversations and maintain appropriate business records. XRAI does not use enquiry information for unrelated automated decision-making.
Technical information
The website and its hosting infrastructure may process standard technical information required to deliver and secure the service, such as IP address, browser information, request time and error or security logs.
Analytics and session insights
XRAI uses Google Analytics and Microsoft Clarity to understand how visitors use the website. Google Analytics may process pseudonymous usage information such as pages viewed, browser and device information, and referral data. Clarity may process clicks, scrolling and session playback data to help improve the website.
Sharing and retention
Information may be processed by service providers that support website hosting and business communications. XRAI does not sell personal information. Records are retained only for as long as reasonably required for the enquiry, relationship, security or legal obligations.
Your choices
You may ask to access, correct or delete personal information held in relation to your enquiry, subject to applicable requirements and legitimate record-keeping needs.
Contact
For privacy questions or requests, email hello@xrai.agency with 'Privacy' in the subject line.